Tourexpi
To
expand its booking and hospitality offerings, Radisson Hotel Group has
forged a strategic partnership with Etraveli Group, a leading tech
platform for selling flights. By leveraging Etraveli Group’s vast global
network, guests can access the best flight options at competitive prices,
accessible via Radisson Hotel Group platform. Launching in 13
countries1, the new service not only strengthens Radisson Hotel Group’s digital
capabilities but also elevates the guest experience by offering a more
comprehensive and convenient booking solution, making travel planning easier
and more efficient than ever before.
After
a strong start to H1 2024 with significant milestones achieved across its
global brand portfolio, this offering reinforces Radisson Hotel Group’s
commitment to enriching the guest experience. A key benefit of this service,
powered by Etraveli Group’s innovative technology, is that it enhances the
customer service experience by allowing guests to directly book flights whilst
also booking a hotel. By offering flight bookings alongside hotel reservations,
guests save valuable time when planning trips. They will also benefit from
automated booking services, instant availability updates and immediate rate
information for various flights via an online platform.
Commenting
on the new product launch, Eric De Neef, Global Chief Commercial Officer
at Radisson Hotel Group, shared: “We are excited to announce our
partnership with Etraveli Group, which marks a significant leap in our digital
evolution. By integrating Etraveli Group’s advanced flight booking technology
into our services, we’re improving our guests' travel experience. This
collaboration aligns perfectly with our commitment to innovation and guest
satisfaction. We are excited to offer our guests efficient access to a global
network of flights, all while continuing to lead the way in digital innovation
and transformative guest experiences.”
“We
are thrilled to partner with Radisson Hotel Group to provide guests seamless
access to global flights. This collaboration combines Etraveli Group’s leading
technology with Radisson Hotel Group’s commitment to exceptional guest
experiences. By launching these services in 13 key markets, we are excited to
offer customers simple, streamlined booking services right at their fingertips,
making travel planning more efficient and enjoyable.” said Johan Elwin,
Chief Commercial Officer at Etraveli Group.
Radisson
Hotel Group continues to be a pioneer in digital innovation and the latest
partnership with Etraveli Group is testament to its commitment to extending its
leading digital products and services. Looking ahead, the Group plans to roll
out the integrated flight and hotel booking service across its global portfolio
in order to provide the best hospitality services for guests.
1 United
Kingdom, United States, Germany, Denmark, Sweden, Norway, France, Spain,
Netherlands, Switzerland, Poland, Belgium and Finland
Image
Credit: © Radisson Hotel Group
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